PassionArk matches Hong Kong families with experienced, infant-trained Filipino domestic helpers — so the earliest, most delicate months run on calm, safe, confident routines. (Our other signature strength is SEN-family care.)
Caring for a newborn or infant is skilled, attentive work. We match on demonstrated experience — not a smile and a reference.
Bottle preparation, sterilising, formula and breastmilk handling, weaning onto solids, and allergy-aware meal prep.
Safe-sleep practice, swaddling, settling techniques and a consistent day/night rhythm that helps babies (and parents) rest.
SIDS-aware practices, babyproofing, hand hygiene, and knowing the early signs of illness that need a doctor.
Tummy time, sensory play and age-appropriate interaction that supports healthy early development.
Frees parents to give focused time to each child and to themselves, and keeps the household calm.
Stroller handling, clinic and vaccination visits, and safe travel with a young child.
Tell us your baby's stage and we shortlist helpers with relevant, verified experience.
A helper's CV rarely shows infant capability. We dig for it.
We learn your baby's age, feeding method, sleep patterns, any health notes and your parenting preferences — in confidence.
We check past newborn/infant roles, not just "childcare", and confirm the specific stage and situations the helper has handled.
Real situations: a crying baby at 3am, a refused bottle, a fever at night. We hear how they'd respond.
We brief the helper on safe sleep, a feeding/sleep log and a calming plan, and align them with your paediatrician's guidance.
Check-ins after placement so the routine holds and small issues are fixed early.
Use these to tell a genuinely infant-capable helper from a general one.
Most agencies match on salary, nationality and "experience with children". For a newborn or infant, that's not enough — and the cost of a mismatch is borne by your baby.
"Likes kids" is not "can settle a colicky newborn". We screen for the specific skill.
An unprepared helper burns out fast. Infant-trained matching reduces painful turnover.
The right helper becomes a steady, safe presence — not another transition to manage.
Tell us about your baby's stage and needs. We'll shortlist helpers with verified newborn/infant experience and walk you through the hire.
WhatsApp +852 9213 0299 ▸